More Community Care Options Now Available across Durham Region

With colds, influenza (flu), and respiratory illnesses circulating in our communities, many people are challenged to find access to a doctor when they need one. But outside of the Emergency Department (ED), there are several options including:

• NEW Cold, Flu, and COVID Care Clinics.
• Virtual Care Options, including Urgent Care Durham.
• Urgent Care Centres.
• Seniors Urgency Room.
• Health Connect Ontario/811.
• Primary Care Provider/Family Doctor.
• And now, for select conditions, a pharmacist.

If you are looking to see a physician for the cold, flu, or symptoms of respiratory illness, the newest option of Cold, Flu, and COVID Clinics might be a great choice. Learn about the services offered in the Cold, Flu, and COVID Clinics by watching this one-minute video.

Also, to book an appointment go to feelingsick.lh.ca or call 905-721-4828.

Extended Pharmacy Services and Expertise

If you have tested positive for COVID-19 and if your primary care provider is unavailable, consider contacting your local pharmacy to see if you are eligible for treatment instead of visiting the ED.

As of January 1, 2023, pharmacists can now prescribe medication for the following conditions including:

• Allergic rhinitis.
• Candidal stomatitis (oral thrush).
• Conjunctivitis (bacterial, allergic, and viral).
• Dermatitis (atopic, eczema, allergic, and contact).
• Dysmenorrhea.
• Gastroesophageal reflux disease.
• Hemorrhoids.
• Herpes labialis (cold sores).
• Impetigo.
• Insect bites and urticaria (hives).
• Tick bites, post-exposure prophylaxis to prevent Lyme disease.
• Musculoskeletal sprains and strains.
• Urinary tract infections.

All you need to provide is your Ontario Health card when you speak to a pharmacist.

Health-care Advice Available via 811 or Toll-Free 1-866-797-0007

You can also access an expert from your phone by calling 811 or toll-free at 1-866-797-0007. It is important to note that 811 is a free, secure, and confidential health-care service available to all Ontarians. When you call 811, a registered nurse will advise you on what to do about your health-care concern. Registered nurses are available at 811, 24 hours a day, seven days a week, 365 days a year. Assistance is available in English, French, and other languages.