Health Records

Lakeridge Health is committed to protecting patient privacy and places the highest value on maintaining the confidentiality and security of personal health information (PHI). We’re proud to partner with six other hospital organizations in the Central East region to provide patients with a single, unified digital health record through the Epic Clinical Information System. For more information about how we collect, use, and disclose your personal health information, please see our Privacy Notice.

Patient Requests
If you would like to request access to your personal health information, (health records) please contact our Release of Information (ROI) Specialists via the contact information below.

For copies of your health records, a fee of $30 applies for up to the first 20 pages. Additional copies will be an additional $0.25 per page. 

You can also access your health records through our free, secure, online patient portal, MyChart Central East Ontario. To sign up for MyChart Central East Ontario click here.

Request to Access Personal Health Information Form (to request copies of your own health records or when acting on behalf of another individual)

Consent to Disclose Personal Health Information Form (to share your health records with someone other than yourself)

Completed forms can be submitted by one of the following options:

Via email, in person, or by fax using the location and numbers listed below.

E-mail: releaseofinformation@lh.ca

Oshawa Hospital Address: 1 Hospital Court, G Wing, B2, Room 010, Oshawa, ON L1G 2B9

Fax: 905-721-4753

Third Party Requests
If you are requesting records for legal or insurance purposes, please mail the signed consent, and a cheque of $33.90 to the mailing address below. 

Chart Correction Requests
To submit a request for correction to your personal health information, please contact our Privacy Office at (905) 576-8711, ext. 32757 or ext. 34367. 

Form/Letter Completion
If you require assistance with completing forms or obtaining a letter from a physician, please contact your Family Doctor as the first point of support. If this is not successful, you may reach out to the physician’s external community office. Should these options be unsuccessful, please contact the Patient Experience Department for further assistance.