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Central Connect allows patients and health-care providers to easily make new referrals into the Mental Health and Addictions (MHA) program.
Health-care providers and patients can:
Call 905-440-7534 (or toll-free at 1-833-392-7363).
Fax 905-440-7560.
Email CentralConnectMHA@lh.ca.
Use the patient self referral form.
Use the health care provider e-referral form.
A member of the Central Connect team will begin the intake process to find the right services, delivered by the right people, in the right place. Patients who are currently receiving care in the Mental Health and Addictions program and their health-care providers can continue to contact those services directly.
Central Connect is an important part of Together, Best Mental Health – our multi-year plan to deliver an integrated system of mental health and substance use care in Durham Region.
We are gathering feedback from clients and referring providers to learn more about their experiences with Central Connect in order to identify what is working well, and where we can make improvements. Please use the most appropriate link below to share your feedback:
I am a referring provider, click here.
I am a client, click here.
Get Help in a Crisis
If this is an emergency, please call 911 or proceed to your nearest emergency department. Help is also available by calling 988 or visiting 9-8-8 | CAMH.
Durham Mental Health Services CALL Line
Durham Mental Health Services offers a range of crisis supports to assist individuals who are experiencing a personal or situational crisis.
Crisis C.A.L.L. Line (Crisis Access Linkage Line)
Learn more about services offered through Durham Mental Health Services.
Distress Centre Durham Help Line
These specially trained responder volunteers provide:
Learn more about services offered through Distress Centre Durham.
Rapid Access Addiction Medicine (RAAM) Clinic
Need support for substance use?
The Rapid Access Addiction Medicine (RAAM) Clinic offers fast access to substance use care.
Walk-In Hours:
For more information, call 905-721-4747, extension 37226.
Virtual RAAM
The Virtual RAAM is open Monday to Friday from 9:00 a.m. to 11:00 a.m. No appointment is necessary. Through this online portal, an Addictions Counsellor will assess a client’s needs and goals and coordinate a service plan. This may include referrals to counselling and withdrawal management programs or in-person appointments. The Virtual RAAM will complement the traditional, in-person clinic at Pinewood Centre.
Learn more about the RAAM Clinic.
Other publicly available supports include:
Find a Service
Mental Health and Substance Use Strategy: 2022-2025
Together, Best Mental Health
Each year, Lakeridge Health has more than 100,000 mental health visits for adults, more than 12,000 visits a year for children, and youth, and more than 14,000 visits to our Emergency Departments related to mental health and substance use. And the needs of the people we serve are only growing. Together, Best Mental Health is the organization’s three-year plan to address the needs of our communities and deliver a more integrated system of mental health and substance use care in Durham Region.
Contact - Central Connect
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