Opiate Case Management

Pinewood's Opiate Case Management Program strives to meet individual needs of people with opioid dependence through a case management model of coordinated and integrated services.  The service provides intensive individual support, assessment, case management, linking advocacy and flexibility to meet client needs.  

The Opiate Case Management Program provides support to people who are dependent on opioids (pain killers such as codeine, Percocet, oxycodone, hydromorphone, and fentanyl). This program is suitable for anyone new to treatment or for people who are already enrolled in opioid replacement treatment such as Methadone and Suboxone.  Working with a case manager, the client develops a personalized treatment plan. This is a low barrier, strengths-based service with a goal of rapid access for clients.  

The Opiate team, in partnership with the outreach team, will offer a monthly drop-in psychoeducation group on overdose prevention and harm reduction. This group will review common signs and symptoms of overdose, overdose prevention and harm reduction strategies and review local resources to support these initiatives. Please reach out to a team member or review the monthly PASS group calendar for date and time. This group is open to anyone interested, you do not need to be a registered client to attend.

To be eligible for the program, clients must meet one of the following criteria:

• Use of opioids in the past six months; 
• Contemplating or has recently started opioid replacement therapy (suboxone or methadone).

Services are covered by OHIP* and are confidential. 

*Please Note: The Back on Track Program is not covered by OHIP.

Contact - Central Connect

Health-care providers and patients can:

• Call: 905-440-7534 (or toll-free at 1-833-392-7363) 
• Fax: 905-440-7560
• Email: CentralConnectMHA@lh.ca
• Use the patient self referral form.
• Use the health care provider e-referral form.