Appointments at the Cancer Centre

This page was last updated on November 20, 2025.

Appointments at the Durham Regional Cancer Centre (DRCC)  

Being told you have cancer may make you feel worried and scared. We understand your first visit to the DRCC can also make you feel this way. There is a lot to learn when you first get started with your cancer care and treatment. Your questions and concerns are important to us. You will meet many members of your healthcare team.  You are the most important member of this team. We encourage you and your family member/care partner to be involved in your care.  For more information about your care and treatment, read the Your Guide to the Durham Regional Cancer Centre booklet. 

Before coming to any appointment in the cancer centre

Call your nurse if you experience any flu-like symptoms before scheduled appointment. The nurse will call you back to safely plan for the next steps in your care. It is strongly recommended that you and your family member/care partner wear a medical mask during your appointments in the cancer centre.  Masks are available at all entrances of the hospital.  

Your appointments 

1. We may plan some of your appointments as a telephone or video appointment. You will be given the information you need about this if it applies to you.  
2. We may ask you to have bloodwork at a community lab instead of in the cancer centre. Read the Having Bloodwork at a Community Lab handout if this applies to you.  
3. You can complete e-check in on MyChart. This allows you to complete the  Communicable Disease Questionnaire (asks you about flu-like symptoms and travel) and the Your Symptoms Matter Questionnaire (asks you about cancer related symptoms)  before you come to the cancer centre. You still need to check-in at a computer when you arrive. This lets your healthcare team know you are in the cancer centre. Read the What You Need to Know About MyChart handout for more information. 

Family members/care partners

You may bring one (1) family member/care partner with you to appointments if you need their support.  Your family member/care partner needs to:

• Be symptom free (not have any symptoms of a cold, the flu or any other virus).
• Use hand sanitizer/wash their hands with soap and water often. 

Helpful information

• Transportation to the DRCC
• Cancer Information and Supports
• Sign up for for MyChart

Parking at the Durham Regional Cancer Centre

Parking is available:

• On the north side of the hospital on Hospital Court
• On the south side of the hospital at the end of Parkwood Court

Bring the ticket you get from the machine when you enter the parking garage with you into the hospital. You will need to pay a fee before you leave the parking garage. Payment can only be made by credit or debit card. Pay stations are located in the main lobby of the hospital and in the parking garages. If you are coming to the cancer centre for regular appointments, buying a 5, 10, or 30 exit pass will save you money on the daily parking rate. You may also want to call the Parking Office to ask about a monthly parking pass. 

You can call the Parking Office at 905-576-8711 or 1-866-338-1778 at extension 33707.

If you are unable to walk from the parking garage, your driver can drop you off at the front of the Cancer Centre on Parkwood Court (south side of the hospital).

You may be able to claim your parking and transportation costs as a medical expense on your taxes.  

Finding the Durham Regional Cancer Centre

If you parked in the south garage on Parkwood Court, continue along Parkwood Court until you reach the third entrance. This is the entrance to the cancer centre.

If you parked on Hospital Court, enter the hospital through the revolving doors and follow the hallway into the main lobby (retail food court/Tim Horton's area). Continue past the escalators and turn left in the next hallway. Continue through the set of double doors into C-Wing. This is the main floor of the cancer centre.