2025/2026 Annual Report
By the Numbers
1,255
Budgeted Beds
222,130
Emergency Department Visits
49,883
Inpatient Discharges
477,041
Clinic Visits
62,228
Surgeries
23,792
MRIs
171,974
Mental Health Visits
191
Active Research Studies
4,661
Births
103,175
Virtual Visits
513,252
Outpatient Visits
283,305
Patients Served
7,723
Employees
944
Credentialed Staff
1,119
Volunteers
2,773
Students Trained
This is Connected Care
Care today extends far beyond hospital walls – and the connections between providers, partners, and communities are what make the difference. Lakeridge Health is weaving hospitals, community organizations, primary care, and regional partners into a more seamless system of support. From mental health and addictions care to home dialysis and Hospital2Home, these partnerships are helping patients access the right care, in the right place, at the right time.
CAMH Partnership Transforming Mental Health Care
How a landmark regional partnership is expanding access to specialized mental health and addictions services across Durham Region.
Partnership with Grandview Kids Supporting Children and Youth
Bringing pediatric rehabilitation and developmental services closer to home for families across Durham Region.
Reimaging Home Care in Durham Region
How a cross-sector partnership is redesigning the way patients move from hospital care to community-based support.
Bringing Dialysis Home
A model of transitional care that helps patients recover safely at home with the right supports in place.
From Hospital to Home, Seamlessly
Improving patient flow across our hospitals helped more patients receive the right care at the right time, reducing emergency department pressures and supporting safer, earlier transitions home.
A Digital Lifeline for New Families
How a collaboration with Ontario Tech University is using AI-assisted tools to improve breastfeeding support for new parents.
This is Innovation Close to Home
World-class innovation doesn't only happen in large urban centres. At Lakeridge Health, it's happening across Durham Region – in our operating rooms, imaging suites, laboratories, and same-day surgical facilities. This section showcases the technologies and approaches our teams are using to improve patient outcomes and modernize care delivery, demonstrating that a community hospital system can lead at the forefront of health care advancement.
A Milestone Year for Robotic Surgery
Marking a milestone in robotic-assisted procedures and what it means for patients seeking specialized surgical care close to home.
World-Class Surgery Close to Home
Why Lakeridge Health is proving that advanced surgical care doesn't require a trip to a major urban centre.
Clearer Pictures, Better Care
How upgraded X-ray technology at our Ajax Pickering and Port Perry Hospitals is improving diagnostic capability and patient experience.
Behind the Results: Laboratory Innovation Driving Better Care
How advancements in laboratory services are improving diagnostic speed, accuracy, and patient outcomes across Lakeridge Health.
How Same-Day Surgery is Changing the Experience
Expanding same-day surgical care to reduce wait times and help more patients recover in the comfort of home.
One Year In: Durham Region’s PET-CT Scanner is Changing Cancer Care
Marking the anniversary of Durham Region's first PET-CT scanner and the impact it has had on local cancer diagnosis and treatment.
This is Equitable Care
High-quality care must be accessible to everyone – regardless of background, circumstance, or where someone lives. We’re working to reduce barriers, address health inequities, and improve access for underserved populations – from expanding community-based cancer screening to strengthening culturally responsive models of care. Because healthier communities depend on a health system that works for all.
Building a Health System Without Barriers: Year Two of our Accessibility Plan
An update on Lakeridge Health's progress toward a more inclusive and accessible health system for all.
EmpowerHER: Bringing Cancer Screening to Underserved Communities
How a targeted outreach program is improving cancer screening rates among women facing systemic barriers to care.
Lakeridge Health’s Cancer Program Ranked Among the Best
The story behind a provincial recognition that reflects the dedication and quality of Durham Region's cancer care team.
Seen, Heard, and Treated: Advancing Sickle Cell Care Through Equity
How Lakeridge Health is transforming the care experience for patients living with sickle cell disease.
This is the Future of Care
The future of health care is built today – through investment in infrastructure, education, research, and the next generation of care providers. A spotlight of the long-term work underway to expand capacity and deepen capability across our organization: from hospital redevelopment and teaching innovation to research leadership and sustainability initiatives shaping the health-care system for generations to come.
Teaching the Next Generation: Introducing New Clinical Teaching Unit
How the launch of a new Clinical Teaching Unit is training future physicians and deepening the connection between education and community-based care.
Breaking Ground on the Future: Bowmanville Hospital Redevelopment
From the enabling works already underway onsite to the issuing of the Requests for Proposals, we’re moving forward with the Bowmanville Hospital Redevelopment Project.
Five Years Strong – Marking a Milestone in Mental Health Integration
Reflecting on five years since the integration of Durham Mental Health Services and the progress made in building a more connected system of support.
Greener Care: Sustainability Upgrades Across Lakeridge Health
How major infrastructure investments are reducing the environmental footprint of two of Lakeridge Health's busiest hospital sites.
Where Careers in Care Begin: The Pathways to Care Initiative
A program connecting students from across Durham Region to careers in health care, building the local workforce of tomorrow.
Discoveries Close to Home: Research That’s Changing Patient Outcomes
How Lakeridge Health's growing research program is translating local clinical trials into meaningful improvements for patients.
This is Compassionate Care
Behind every data point and program milestone is a person – a patient, a family member, a caregiver, a volunteer. This section celebrates the moments of connection, kindness, and dignity that define the experience of care at Lakeridge Health. These stories remind us that compassion isn't a complement to excellent care – it is excellent care.
A Moment of Kindness That Travelled Across an Ocean
The remarkable story of a volunteer's act of compassion that captured the attention of Kensington Palace.
Simply Being There: Spiritual Care Visitors
A reflection on the quiet but profound difference a spiritual care provider makes for a patient navigating a difficult moment alone.
Chris’s Story: Care That Followed Him Every Step of the Way
One patient's experience moving through the Lakeridge Health system and the people who made the difference along the way.
A Graduation to Remember
How the Port Perry Hospital team came together to ensure a patient could celebrate one of life's most meaningful milestones.
A Blanket of Love and Dignity
How a simple but deeply meaningful gesture is helping patients at end of life feel wrapped in care, comfort, and community.
This is Excellence
Recognition means little without the daily commitment it reflects. At Lakeridge Health, excellence is earned through continuous improvement, rigorous standards, and teams who refuse to settle. This section highlights the provincial and national acknowledgements our teams received in 2025/2026 – in clinical care, patient safety, research, and innovation – and the work behind each achievement.
Lakeridge Health’s Sepsis Research Earns National Attention
How leading-edge research from our clinical teams is advancing early detection and treatment of sepsis at a national level.
Getting it Right: National Recognition for Responsible Blood Use
Lakeridge Health earns a national designation for excellence in blood utilization, reflecting a commitment to quality, safety, and stewardship.
National Recognition for Palliative Care Excellence
Celebrating the team whose commitment to comfort, dignity, and family-centred end-of-life care earned national acknowledgement.
A Gift that Lasts: Leading the Way in Organ and Tissue Donation
How Lakeridge Health's donation program is setting a provincial standard for compassionate, family-centred care at one of health care's most critical moments.
Honoured by the Crown: Lakeridge Health’s Coronation Medal Recipients
Recognizing the Lakeridge Health team members selected to receive the King Charles III Coronation Medal for their outstanding contributions to community and health care.
This is Accountability
As a publicly funded health system, Lakeridge Health holds itself to the highest standards of transparency and fiscal responsibility. The financial statements that follow provide an overview of our performance for the 2025/2026 fiscal year, reflecting our ongoing commitment to sustainable, high-quality care for the communities we serve.
This is Community Support in Action
Lakeridge Health doesn't build healthier communities alone. Donors, volunteers, foundations, and community supporters are essential partners in making exceptional care possible.
This section celebrates the generosity and dedication of those who give their time, resources, and energy to strengthen care across Durham Region – and the real difference that support makes for patients and families every day.
This is Human Connection
Across Lakeridge Health, volunteers and spiritual care providers bring something no program or technology can replicate – a human presence that meets people in their most vulnerable moments. In 2025/2026, thousands of hours of volunteer service helped extend the warmth and responsiveness of care across our hospitals and programs, while our Spiritual Care team supported patients, families, and staff through illness, uncertainty, grief, and healing. Together, these contributions remind us that a truly compassionate health system is built not only by those who treat, but by those who sit beside, listen, and accompany.
Volunteer Resources and Spiritual Care By the Numbers
98.1K
Volunteer hours of service
4.6K
Number of individual patients supported by Spiritual Health Practitioners
2.76K
Number of interactions supporting team members by Spiritual Care